PLEASE NOTE: Amid the COVID-19 crisis, shipments may be delayed in transit and fulfilment. If you have questions or concerns, please e-mail us at email@example.com
How long does it take for my order to be delivered?
Orders will be processed, packaged, and shipped within 1-3 business days of the purchase. This does not include the shipping time. Orders generally take 3-7 business days to be delivered once they are shipped out domestically within India and 15-30 business days across the globe.
- Speed Post: 3-7 business days
- Fedex: 3-7 business days
- XpressBees: 5-7 business days
- Speed Post International: 15-30 business days
How long does it take for me to receive my order once it has been shipped out in the United States?
Once your order has been shipped out within India, you should receive your order in 3-7 business days through our courier partners. Your location within the India will determine how long it will take you to receive your product. We are located in Bengaluru.
How long does it take for me to receive my order once it has been shipped out internationally?
Once your order has been shipped outside India, it can take anywhere from 15-30 business days to receive. Depending on where you are located geographically will determine how long it will take for you to receive your product. Please make sure to fill out all information correctly when submitting your order. Also, please be sure to include a phone number.
Any order that comes back to us internationally will be subject to paying for shipping a second time. If you do not wish to pay for shipping a second time and instead would like a refund at this point, we will refund your order minus the shipping charge that we had incurred.
Please NOTE: International orders are subject to extra taxes and fees in which our company cannot control. The shipping fee does not include those extra fees.
What shipping service do you use?
We use Speed Post by India Post. We also use FedEx, XpressBees and few other private courier partners. All orders come with a tracking number that is sent out via e-mail once the order is processed. If you do not receive this e-mail within 1-2 business days, please contact firstname.lastname@example.org
My package was sent back to ArtBlot®, what do I do?
If your package was sent back to us due to your error in address, you will have to pay for shipping for the second shipment back to you. Please e-mail us at email@example.com once your order is sent back to us. If we made a mistake, we will gladly re-ship the item.
My item came damaged, what do I do?
We will gladly replace any items that come to you damaged, if it is within 5 business days upon delivery. All we need you to do is to contact us via the contact us page and explain to us what the issue is, include your order number and the contact email you used when you placed the order.
My item is too big, or too small, how can I get it replaced?
If your item is too big or small for you, we can replace it. Please notify us at firstname.lastname@example.org that you would like to get a replacement, so we can check to make sure we still have that particular item in stock. Then, we will instruct you to send the item back unworn and in new condition. You will have to incur the shipping charge back to us, but we will pay for shipping back to you. Once we receive the item, we will send you the correct size. If we no longer have the item in stock, we will issue store credit back onto the account used for the original purchase for the amount of the item. If you have any questions, we can answer them at email@example.com
I was sent the wrong item; how can I go about getting the correct item?
Just simply contact us via the contact us page and we will do our best to resolve the issue.
Clearance items are sold as is and cannot be returned.
How many days until I can no longer return an item?
10 business days upon delivery. You must contact us within 3 business days of delivery. Please contact us at firstname.lastname@example.org
What if I want to do an exchange?
You can exchange for different sizes but not different items. You must contact us within 10 business days upon delivery. Email us at email@example.com before returning the item.
For any other queries please WhatsApp or call us +91 9742681999.